Privacy Policy

1. Introduction

Flow Genius Labs ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services to design, develop, and launch business and consumer applications.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

We may collect the following categories of information:

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and deliver our app development and consulting services
• Respond to inquiries and communicate about projects
• Send proposals, invoices, and project updates
• Improve our website, services, and customer experience
• Send marketing communications (only with your consent)
• Comply with legal obligations and protect our rights
• Detect and prevent fraud or unauthorized access

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share it with:

• Service Providers: Trusted third parties who assist in operating our business (e.g., cloud hosting, analytics, email platforms) under strict confidentiality obligations
• Subcontractors: Vetted development partners engaged to deliver specific project work, bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements. Client project data is retained for a minimum of 7 years following project completion for business and legal purposes. You may request deletion of your data at any time, subject to our legal obligations.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encrypted communications (TLS/SSL), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict our processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at privacy@flowgeniuslabs.com.

8. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. For full details, please review our Cookie Policy. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last updated" date at the top of this page and, where appropriate, by email. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: